Effective Date: January 2026
Daxtech IT Solutions (“Daxtech,” “we,” “our,” or “us”) respects the privacy of individuals and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Scope of This Policy
This Privacy Policy applies to personal information collected through our website, managed IT services, cloud solutions, cybersecurity services, client communications, and business operations. Where Daxtech acts solely as a service provider processing data on behalf of a client, such processing is governed by contractual agreements.
Personal Information We Collect
We collect only the personal information necessary to deliver our services and operate our business, which may include:
- Contact and business information
- Client account and service-related information
- Technical and device information
- Billing and payment-related details
- Recruitment and employment-related information
How We Use Personal Information
Personal information is used to:
- Deliver, manage, and support our IT and technology services
- Communicate with clients and respond to inquiries
- Manage billing, contracts, and business relationships
- Improve our services, systems, and website
- Meet legal, regulatory, and contractual obligations
Consent and Your Choices
We obtain consent for the collection, use, and disclosure of personal information as required by law. Consent may be express or implied depending on the context. You may withdraw consent at any time, subject to legal or contractual limitations.
Disclosure to Third Parties
We do not sell personal information. Information may be shared only with trusted third parties who support our services, under confidentiality obligations, or when required by law, legal process, or to protect the rights and security of Daxtech and its clients.
Data Security and Retention
Daxtech uses administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Personal information is retained only as long as necessary to fulfill its intended purpose or legal requirements and is securely destroyed or anonymized when no longer needed.
Cookies and Website Use
Our website may use cookies and similar technologies to support functionality, analyze performance, and enhance user experience. Browser settings may be adjusted to manage cookie preferences.
Updates and Contact Information
This Privacy Policy may be updated periodically. The latest version will be posted on our website. For questions, access requests, or concerns regarding privacy, please contact:
Daxtech IT Solutions
Victoria, British Columbia, Canada
Email: sales@daxtech.ca
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
